Shipping Policy

Thank you for choosing Gudha Gems.

We aim to process and ship every order with care so your gemstones arrive safely and securely.

Order Processing

Once your order is confirmed, our team begins preparing it for dispatch. Processing times may vary depending on product availability, order volume, or other operational requirements.

Shipping

Orders are shipped using reliable delivery partners. Shipping times may vary depending on your location and the courier service.

After your order has been dispatched, tracking information may be shared, where available, so you can monitor the status of your shipment.

Delivery

Delivery timelines are estimates and may occasionally be affected by factors beyond our control, such as weather conditions, courier delays, public holidays, or unforeseen circumstances.

Please ensure that the shipping address and contact details provided during checkout are accurate. Gudha Gems cannot be held responsible for delays or delivery issues caused by incorrect information provided by the customer.

Damaged or Missing Packages

If your package arrives damaged or if you believe there is an issue with your shipment, please contact us as soon as possible with your order details and supporting photos, if applicable. Our team will review the situation and work towards a suitable resolution.

Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before your order is placed.

If you have any questions regarding shipping or delivery, please feel free to contact our customer support team through the contact information available on our website.